Privacy Policy
Last updated: September 29, 2025
1. Information We Collect
GlobeWay collects information you provide directly to us, such as when you book our services, contact us, or subscribe to our newsletter. This may include:
- Personal information (name, email address, phone number)
- Travel preferences and requirements
- Payment information (processed securely by third-party providers)
- Communication records with our customer service team
- Website usage data and cookies (see our Cookie Policy for details)
2. How We Use Your Information
We use the information we collect to:
- Provide and deliver tourism services you request
- Process payments and send booking confirmations
- Communicate with you about your travel plans
- Improve our services and customer experience
- Send you promotional materials (with your consent)
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With hotels, transport companies, and other service providers necessary to fulfill your bookings
- Legal Compliance: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of our business
- Consent: With your explicit permission for any other purposes
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
- Request information about how we use your data
- Lodge a complaint with relevant data protection authorities
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. See our Cookie Policy for detailed information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than Azerbaijan for the purpose of providing our services. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for accounting and tax purposes as required by Azerbaijan law.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
GlobeWay Tourism Services
📧 Email: [email protected]
📍 Address: 14 Azadliq Avenue, Baku, Azerbaijan
🕒 Privacy Officer: Available 24/7 for privacy-related inquiries