Terms and Conditions

Last updated: September 29, 2025

1. Acceptance of Terms

By using GlobeWay's services or website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services. These terms constitute a legally binding agreement between you and GlobeWay Tourism Services.

2. Company Information

3. Services Provided

GlobeWay provides tourism and travel services including:

• Hotel and accommodation bookings
• Guided excursions and tours
• Transportation and transfer services
• Custom travel packages and itineraries
• Travel consultation and support services

4. Booking and Payment Terms

4.1 Booking Process

All bookings are subject to availability and confirmation. A booking is confirmed only when you receive written confirmation from GlobeWay. We reserve the right to decline any booking request.

4.2 Payment

• Payment terms will be specified in your booking confirmation
• Full payment may be required for certain services
• Prices are subject to change until booking confirmation
• All prices include applicable taxes unless otherwise stated
• Payment can be made via secure payment methods as specified

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• More than 30 days before arrival: Full refund minus processing fee
• 15-30 days before arrival: 50% refund
• 7-14 days before arrival: 25% refund
• Less than 7 days: No refund

5.2 Force Majeure

In case of force majeure events (natural disasters, government restrictions, etc.), we will work with you to reschedule or provide credit for future travel. Refunds in such cases are subject to provider policies.

6. Travel Requirements and Responsibilities

6.1 Client Responsibilities

• Ensure valid passport and visas (if required)
• Obtain necessary travel insurance
• Provide accurate personal information
• Follow local laws and customs
• Arrive at designated meeting points on time

6.2 Health and Safety

Clients participate in activities at their own risk. We recommend travel insurance and consulting healthcare providers before travel. Please inform us of any medical conditions or special requirements.

7. Limitation of Liability

GlobeWay acts as an intermediary between clients and service providers. Our liability is limited to the cost of services booked. We are not liable for acts, errors, or omissions of third-party providers, or for circumstances beyond our reasonable control.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by intellectual property laws. You may not use our content without explicit written permission.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Dispute Resolution

Any disputes arising from these terms or our services will be governed by Azerbaijan law and resolved through Azerbaijan courts. We encourage clients to contact us directly to resolve any issues before pursuing legal action.

11. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated date. Continued use of our services after changes constitutes acceptance of new terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

Privacy Policy Cookie Policy